6.18:
. the software process was thought to be primarily dependent on
mgt`practices;
later it was determined that personal and team processes
were also vital to software quality .
. entire process = { mgt, team, personal } .
. "(esp) is an interesting initialism
because esp (extra sensory perception) touches on a dimension of psychology
that is deliberately overlooked
due to it's being outside the bounds of experimental validation .
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